The results of the 2018 Member Satisfaction Survey that was conducted by Market Trends Pacific has been posted in the attached PDF. In addition to this, we have held three events (in March and early April), presenting the results of the survey for interested members to attend and provide their feedback.
The 2018 survey is just the beginning of collecting member suggestions, as we plan on launching a Dining Survey very soon. Members will get a chance to provide their feedback after their visits to the Lodge’s Dining and Banquet Rooms. We hope that this will not only increase our awareness of member concerns and suggestions, but to use this tool to train our staff in order to serve our membership better in the future.
Our heartfelt thanks goes out to all of our members who have participated in this survey. Your feedback continues to be valuable, and we are listening to your suggestions and improvements to continuously develop a great member experience for you all.
Elks Lodge 616